About Us
Use this guide from our store to review the store and its service commitments. This guidance applies to burtsbers.shop. For help with this page, contact Support@burtsbers.shop.
What customers should know about our store
The following our store guidance applies to purchases from our store. We operate an independent online store focused on offering a carefully selected range of Burt's Bees lip care, skincare, body care, and selected baby care products. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable. This section applies specifically to burtsbers.shop. Questions about this section may be sent to Support@burtsbers.shop.
Our approach to questions and support
This questions and support section covers orders and visits through this website. Questions about our store or products are welcome at Support@burtsbers.shop or 765-578-9879. This section applies specifically to burtsbers.shop. Questions about this section may be sent to Support@burtsbers.shop.
How we handle service commitments
The following service commitments guidance applies to purchases from our store. The store follows practical customer-service commitments: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. Product pages provide the applicable ingredients, sizes, options, and directions so customers can choose care products for their needs. Product-specific warnings and packaging directions should always be followed. This section applies specifically to burtsbers.shop. Questions about this section may be sent to Support@burtsbers.shop.
Merchant Details
Business name: burtsbees
Store name: burtsbees
Email: Support@burtsbers.shop
Phone: 765-578-9879
Physical address: 12806 Havenwood Ct, Cedar Lake, Indiana, 46303, United States