Shipping Policy
Our store organizes its rules on processing, delivery, and tracking in the following sections. This guidance applies to burtsbers.shop. For help with this page, contact Support@burtsbers.shop.
How we handle tracking and addresses
For purchases made through this website, our store applies the following guidance on tracking and addresses. Customers remain responsible for taxes required by applicable law. This section applies specifically to burtsbers.shop. Questions about this section may be sent to Support@burtsbers.shop.
What customers should know about delivery area
We publish this delivery area guidance for customers using this website. Orders can be shipped only to addresses within the United States. Standard shipping is free. This section applies specifically to burtsbers.shop. Questions about this section may be sent to Support@burtsbers.shop.
Details about delivery issues
Customers can rely on the following guidance from our store about delivery issues. After dispatch, shipping confirmation and tracking information will be sent to the email address supplied for the order. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins. This section applies specifically to burtsbers.shop. Questions about this section may be sent to Support@burtsbers.shop.
How we handle delivery area
For purchases made through this website, our store applies the following guidance on delivery area. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, our store also pays the return shipping cost and provides a prepaid label or equivalent free arrangement. This section applies specifically to burtsbers.shop. Questions about this section may be sent to Support@burtsbers.shop.
What customers should know about processing and transit
We publish this processing and transit guidance for customers using this website. We normally prepare orders within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays. This section applies specifically to burtsbers.shop. Questions about this section may be sent to Support@burtsbers.shop.
Details about returns after delivery
For customers using this website, this section explains returns after delivery. If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@burtsbers.shop or 765-578-9879. We will work with the carrier and provide an appropriate resolution under our Refund Policy. This section applies specifically to burtsbers.shop. Questions about this section may be sent to Support@burtsbers.shop.
Merchant Details
Business name: burtsbees
Store name: burtsbees
Email: Support@burtsbers.shop
Phone: 765-578-9879
Physical address: 12806 Havenwood Ct, Cedar Lake, Indiana, 46303, United States